Melissa has been our travel agent for over 20 years. She is a caring and understanding professional who consistently provided us with exceptional service. We frequently recommend her to our friends and family.
Melissa has used her sound knowledge and experience to assist us with planning routes, accommodation and flights around the world. She is an excellent listener, giving sound advice and has even arranged urgent flights with extremely short notice to enable us to be with unwell family.
We wouldn’t book with anyone else.
– Shona and Roger
I’ve been a client of Melissa’s for over 15 years, and in that time she has organised countless trips for me – both business and personal – exclusively international travel. My itineraries have ranged from straightforward to very complex, multi-flight journeys, and every single time her service has been nothing short of exceptional.
What sets Melissa apart is that her care doesn’t end once the ticket is booked. She’s there before, during, and after travel – which has been a lifesaver more than once when flights were rescheduled, delayed, or cancelled. She has come to my rescue with calm efficiency and made sure I could continue my travels with minimal stress.
It’s not just me who trusts her expertise. My entire family, both here in Aotearoa and overseas, book their travel exclusively through Melissa. I’ve also recommended her to many colleagues and friends, all of whom have thanked me afterwards.
Melissa combines professionalism with genuine care, and that’s rare to find. If you’re looking for one of the very best travel agents out there, look no further - she’s the one you want on your side.
– Michael
We love Mel!
She has been our travel consultant for over 20 years and has always given us the best service.
Mel is incredibly patient and calming, especially when we have found ourselves overseas with cancelled flights, delays, lost luggage etc.
We highly recommend her for your travels.
– Alan and Deborah R